Privacy Policy
Data Responsibility
At Dezco Limited, privacy is treated as a critical aspect of our operational integrity. The collection and processing of personal data are strictly aligned with specific, legitimate purposes. No data is gathered without a clear rationale, and no information is processed beyond its intended use. We maintain full transparency in how we manage your data, ensuring that all activities are traceable, compliant, and secure.
Scope of Policy
This Privacy Policy applies to all individuals who access or use our websites, contact us via online forms, subscribe to our communications, or engage with any services where personal data may be submitted. The policy governs all methods of data handling—including collection, storage, transmission, and deletion—whether automated or manual.Categories of Data Collected
We may collect the following categories of personal information:
- Identity data (e.g., full name, contact number)
- Contact data (e.g., email address, mailing address)
- Technical data (e.g., IP address, browser type, operating system)
- Usage data (e.g., time spent on pages, clickstream behavior)
- Communication preferences
- Inquiry and support request history
All data collected is used for specific, pre-defined purposes to ensure operational excellence and personalized service delivery.
Legal Basis for Data Processing
Dezco Limited processes personal data under lawful bases, including:
- User consent
- Fulfillment of contractual obligations
- Compliance with legal requirements
- Legitimate interests that do not override your rights and freedoms
Before collecting personal data, users are informed of the processing rationale and, where applicable, offered the choice to consent.
Purpose of Data Use
Collected data is utilized solely for operational, communication, and support functions, including:
- Responding to service inquiries
- Managing user accounts
- Providing technical support
- Sending relevant updates, promotions, or administrative notices
- Conducting internal audits and compliance reviews
- Optimizing user experience and system performance
Data is never used for profiling or automated decision-making without user awareness or consent.
Data Sharing and Third-Party Access
Dezco Limited does not sell, rent, or trade your personal data. We may, however, share limited data with trusted third-party service providers under strict contractual agreements. These third parties are only permitted to use your data for specified purposes and are required to maintain confidentiality and security standards consistent with our internal policies.
Data may also be disclosed:
- If required by law or legal process
- To protect the rights, safety, or property of Dezco Limited or its users
- With your prior, explicit consent
Cross-border data transfers, where necessary, are conducted in accordance with international privacy frameworks and protections.
Data Retention and Storage
Your personal data is retained only for as long as necessary to fulfill the purpose it was collected for, including compliance with legal, regulatory, and internal policy requirements. Upon expiration of retention periods, data is securely deleted or anonymized.
Data is stored in secure data centers with multi-layer encryption and monitored access controls. We routinely audit our storage systems to prevent unauthorized access and ensure compliance with applicable regulations.
Your Data Rights
You have full control over your personal data and may exercise the following rights at any time:
- Right to access your personal information
- Right to rectify inaccurate or incomplete data
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent (if processing is based on consent)
Requests to exercise your rights can be submitted via the contact details below. All valid requests will be processed within the timeframes required by law.
Cookie Policy
Our website uses cookies to enhance user experience, personalize content, and analyze site performance. Cookies may collect non-identifiable technical data such as browser type, referral links, and session duration.
Types of cookies used include:
- Strictly necessary cookies
- Performance cookies
- Functional cookies
- Marketing cookies
Users may manage cookie preferences through browser settings or opt-out mechanisms available on the site.
Data Security
We implement robust technical and organizational measures to secure your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure Sockets Layer (SSL) encryption
- Firewalls and intrusion detection systems
- Two-factor authentication for internal systems
- Regular vulnerability scans and patch management
- Staff training in data protection policies
Security protocols are reviewed and updated periodically to reflect the latest threat intelligence and compliance standards.
Marketing Communications
If you have opted in to receive communications from Dezco Limited, we may send you newsletters, promotional offers, or event invitations relevant to your interests. You can opt out of marketing emails at any time using the unsubscribe link included in every message.
Your communication preferences are respected and will never be altered without your explicit instruction.